Our website had over time become outdated, cluttered and difficult to navigate. We were therefore in need of a complete overhaul, with the main aim of creating a clean, appealing look and an effortless user journey. Some of our processes had also become clunky and inefficient so we were looking of ways to remedy this.
Conrad and Hannah took time to understand not only our vision but also the mechanics of our business and how we operate. They were a pleasure to work with, very flexible, professional at all times and always made themselves available whenever we had any queries or concerns. They were also able to offer advice and put forward constructive suggestions or make changes as and when necessary.
Our new website is exactly what we were looking for. It’s visually appealing, clean, uncluttered and easy to use. We’ve received many compliments and positive feedback from customers and suppliers alike. The functionality of the site is also spot on with the result that we are able to deal with orders in a more efficient way.
We have found Broadbean’s after sales support to be excellent. Since the launch of the website two months ago there have only been a couple of minor teething issues which have been solved very promptly. Hannah and Conrad are always quick to get back to us and proactive in finding solutions to any problems that arise.
We have no hesitation in recommending Broadbean to any business.
, Phonic Books Ltd, Malmesbury